Printer printing blank pages.

[Anastasii]

HP OfficeJet Pro 8025. 

I have replaced ink cartridges and the printer is linked with my laptop, but only blank pages are coming out.

[Max3Aj]

@Anastasii, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

If your HP OfficeJet Pro 8025 is printing blank pages even after replacing the ink cartridges and confirming the printer is connected to your Mac, here are some steps to help resolve the issue:

Check Ink Cartridge Installation

• Ensure all cartridges are properly seated.
• Remove and reinstall each cartridge to confirm they’re clicked into place.
• Clean the electrical contacts with a lint-free cloth if needed.

How to replace and check cartridges

Run a Printhead Cleaning

• On the printer’s control panel, go to:
  • Settings > Printer Maintenance > Clean Printhead
• This helps clear any clogged nozzles that may cause blank pages.

Check for Software or Driver Issues

• macOS 10.13 uses built-in drivers (AirPrint). Ensure your printer is using AirPrint:
  • Go to System Preferences > Printers & Scanners
  • Select your printer > click Options & Supplies > check if Driver is set to AirPrint

HP printer setup (Mac built-in driver) | HP® Support

Try a Test Print from HP Smart App

• Download the HP Smart app from the Mac App Store HP Smart
• Use it to print a test page and check ink levels.

Update Printer Firmware

• Outdated firmware can cause printing issues.
• Use the HP Smart app or visit the HP support site to check for updates. Official HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!
 

Warm regards,

Max3Aj

HP Support