Printer prints blank pages

[SuperSledge9000]

Hello guys. My printer won’t print anything whatsoever. I have ink and paper, the paper feeds with no problem but no matter what I do it come out blank. Any tips/recommendations to resolve this issue?

[Kumar0307]

@SuperSledge9000, Welcome to the HP Support Community! I’m here to help.

I understand the printer is printing blank pages. Try making a standalone copy in color and black from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the ink cartridges and print a test page to check the result.

Insert one ink cartridge at a time and try printing to identify the defective ink cartridge.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[SuperSledge9000]

 I tried making copies as suggested and pages still come out blank. My on-screen display shows I still have black ink but will not produce imagery. Anything else I could try outside of cracking it open?

[Kumar0307]

@SuperSledge9000

The color ink cartridge is empty. Replace to print in color. 

Did you try the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the ink cartridges up to 2 times and print a test page to check the result.

If the issue persists with black, please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill out the webform and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, you may use this link to find the phone number of the regional HP Support team: HP Phone Assist Worldwide

Keep me posted for any other assistance.