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Does anyone know why my printer prints blue instead of red? and knows how to fix it? :womansad:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey there! @Roman18, Thanks for stopping by HP forums!

 

I understand your printer is printing blue instead of blue color.

 

Don't worry I'd love to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

Have you tried printing from a different application?

 

Please try the steps recommended below.

 

Align the ink cartridges for the best print quality.
Lift the scanner lid.
Place the alignment page with the print side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Close the scanner lid.
Press the Start Copy Black button  or the Start Copy Color button  on the printer control panel.
The printer aligns the ink cartridges.
   NOTE:
If the alignment page fails to automatically print, you can manually print an alignment page using the HP Printer Assistant software (Windows) or the Printer Utility (macOS or OS X).
If print quality issues persist after replacing any empty ink cartridges
 

 

Refer this article to further troubleshoot printer prints a blank page or does not print black or color. 

 

 

 

Let me know if this helps!

Have a great weekend ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hey there! @Roman18, Thanks for stopping by HP forums!

 

I understand your printer is printing blue instead of blue color.

 

Don't worry I'd love to help you out.

 

Did you make any changes to your printer?

 

Does the issue persist when you make a copy from your printer?

 

Have you tried printing from a different application?

 

Please try the steps recommended below.

 

Align the ink cartridges for the best print quality.
Lift the scanner lid.
Place the alignment page with the print side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Close the scanner lid.
Press the Start Copy Black button  or the Start Copy Color button  on the printer control panel.
The printer aligns the ink cartridges.
   NOTE:
If the alignment page fails to automatically print, you can manually print an alignment page using the HP Printer Assistant software (Windows) or the Printer Utility (macOS or OS X).
If print quality issues persist after replacing any empty ink cartridges
 

 

Refer this article to further troubleshoot printer prints a blank page or does not print black or color. 

 

 

 

Let me know if this helps!

Have a great weekend ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

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