-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer prints but nothing prints on the paper

Create an account on the HP Community to personalize your profile and ask a question
03-03-2018 06:29 PM
I have been trying to print and the print prints but nothing shows up on the paper. I have changed the colored ink but still nothing.
03-05-2018 05:09 AM
Hey there! @JuJu15, Thank you for joining the HP Forums!
I understand when you print from your printer the printer is printing blank pages.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Does the issue persist when you make a copy from your printer?
Have you tried printing using a different application?
Have you tried checking with a different ink cartridge?
As you mentioned when you print from your printer it is printing blank pages.
Replace low or empty ink cartridges on your printer.
If the copy works fine on your printer try to uninstall the printer software from root level and install the full feature printer software on your PC.
Try the steps recommended below.
In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click remove at the bottom.
Select OK.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Update the full feature printer software using this link.
Also, update the printer firmware and check if it helps.
Link to update the printer firmware.
Refer this article to further troubleshoot printer printing blank pages.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this helps!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee