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05-21-2022 09:49 PM
I was supposed to print a document (short bond paper) with full text on it but when I print it, only the 1/4 of the bond paper has print of the whole document.
05-22-2022 09:39 AM
Welcome to the HP User Community.
@Aeri_94 wrote:Product: HP DeskJet Ink Advantage 3835 All-in-One PrinterOperating System: Microsoft Windows 10 (64-bit)I was supposed to print a document (short bond paper) with full text on it but when I print it, only the 1/4 of the bond paper has print of the whole document.
If "short bond paper" is meant to describe the "bond paper" type,
(then)
Check whether the bond paper weight is supported in your Printer - Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers
Next,
If "short bond paper" is meant to describe the paper size,
(then)
If necessary, create a Custom Size Paper Form - HP Printers - Creating Custom Paper Sizes
Next,
Load the paper according to the instructions in the User Guide (Starting on Page 7)
Next,
Alert the printer to the paper size and type - Tray and Paper Management
Example
Retain_Printing_Preferences_12
Next,
Open the document to be printed,
For example,
If the document is Word and the Operating System is Windows, open the document in Microsoft Word.
Select options, including Paper Size & Type.
Word > File > Options > Advanced
In Section Print (about 2/3 of the way down)
UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes
Click OK to save changes
Adjust settings and Print
OR
If the document is in PDF format, open the document in HP Smart (or other PDF print software).
Adjust the settings on the main print menu
Open More Settings > Check / Adjust the Shortcut and settings > Click OK to save change(s)
When Ready, Click to Print
Example - HP Smart - Windows - Simple Document Print
HP_Smart_W10_PDF_Print_9
Example - Adobe Reader DC - PDF Print
PDF_Reader_Main_Menu_2
References / Resources
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP DeskJet Ink Advantage 3835 All-in-One Printer
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