Printer prints only blank pages

[SC-6718]

Printer prints only blank pages, while there's almost full ink in both cartridges. That's HP DeskJet 2700 smart printer

[Raj_05]

Hi @SC-6718,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It can be frustrating when your printer is not working as expected. Here are some steps you can try to troubleshoot the issue of printing blank pages on your HP DeskJet 2700 smart printer.

• Check Ink Levels: Ensure that the ink cartridges have enough ink. Even though you mentioned there's almost full ink, it's worth double-checking through the printer software or the printer's display panel.
• Print a Test Page: Use the printer's control panel to print a test page. This can help identify whether the issue is with the printer hardware or the computer. Refer to your printer's manual for instructions on how to print a test page.
• Clean Print Heads: Print heads can sometimes get clogged, leading to printing issues. Many printers have a built-in utility to clean the print heads. Check your printer's manual for instructions on how to run a print head cleaning cycle.
• Align Print Heads: Some printers allow you to align the print heads for optimal printing. This can be done through the printer's software or control panel. Refer to the manual for guidance on how to align the print heads.
• Update Printer Drivers: Ensure that you have the latest drivers installed for your printer. Visit the official HP website to download and install the most up-to-date drivers for your HP DeskJet 2700.
• Check for Firmware Updates: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve compatibility issues and improve performance.
• Use Genuine HP Ink Cartridges: Using genuine HP ink cartridges is recommended for optimal performance. Non-genuine cartridges may cause printing problems.
• Inspect for Mechanical Issues: Check for any paper jams, obstructions, or mechanical issues within the printer. Make sure the paper is loaded correctly in the tray.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support