Printer prints too much to the left of paper

[Leo41]

I have a HP Deskjet 2445. When it prints, it prints too much too the left of the A4 paper. So there is very little margin on the side of the paper and quite a big margin on the right. It happens in powerpoint but also in pdf. As you can see in the pictures, the ' print preview' in powerpoint looks good, but when it is printed, the left side is much closer to the edge of the paper then the right side. ('Afrdukken' = print in Dutch).

I tried many suggestions I found in this forum already: updated firmware and drivers, all paper settings are A4, I checked the box 'scale to papersize' in advanced settings, reset the printer. Als when printing a test report or diagnostic report, these seem to be printed very close to the left side of the paper. 

I hope any of you can help me solve this problem! Thanks a lot in advance! 

[Roopa-S]

@Leo41

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

I see that you have already tried reinstalling the printer driver and updating the printer firmware and issue persists. Since the diagnostic report also has this defect, it looks like an alignment issue. To fix this issue, please try the steps below:

•   Align the printer
•   Clean the area around the ink nozzles

For instruction: Click here

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Leo41]

Hi Roopa-S, thanks a lot for your message! Unfortunately aligning did not solve the problem. 

But I am one step further: when printing from pdf, instead of setting ' fit' I checked ' actual size' and then the page does print correctly. But in powerpoint there is not such a feature as far as i know. 

Leon

[Roopa-S · Accepted solution]

@Leo41

Thanks for letting me know and I appreciate your time and efforts.

I’m glad you found the solution to this concern and able to print the PDF file. To change the print settings while printing from PPT, look for the option below:

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!