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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer prints xml from windows 10

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11-27-2018 11:22 AM
Hi,
I have just reinstalled my OfficeJet Pro 6230 multiple times on a new network. I have tried installing it on ehternet and on WiFi.
Everyting looks fine, I can access the printer in HP Smart and connect to the built-in webserver.
I have been able to print using the email (HP eprint) and it works.
BUT everytime I try to print a test-page from my Windows 10 workstation there is a looooong timeout and then the printer prints some xml:
<?xml version="1.0" encoding="UTF-8">
<read>
<path>/status.xml</path>
What is wrong??
I have reinstalled hp software and tried to reinstall the printer multiple times with the same result...
Solved! Go to Solution.
Accepted Solutions
11-28-2018 07:58 PM
Welcome to HP forums, I see that you are getting slow printing issue.
Follow the below steps to fix this issue
Reset the printer
-
Turn the printer on, if it is not already on.
-
Wait until the printer is idle and silent before you continue.
-
With the printer turned on, disconnect the power cord from the rear of the printer.
-
Unplug the power cord from the wall outlet.
-
Wait at least 60 seconds.
-
Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
-
Reconnect the power cord to the rear of the printer.
-
Turn on the printer, if it does not automatically turn on.
-
Wait until the printer is idle and silent before you proceed.
Try to print.
Update the printer firmware
Refer this HP document for teh steps to update the printer firmware:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-28-2018 07:58 PM
Welcome to HP forums, I see that you are getting slow printing issue.
Follow the below steps to fix this issue
Reset the printer
-
Turn the printer on, if it is not already on.
-
Wait until the printer is idle and silent before you continue.
-
With the printer turned on, disconnect the power cord from the rear of the printer.
-
Unplug the power cord from the wall outlet.
-
Wait at least 60 seconds.
-
Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
-
Reconnect the power cord to the rear of the printer.
-
Turn on the printer, if it does not automatically turn on.
-
Wait until the printer is idle and silent before you proceed.
Try to print.
Update the printer firmware
Refer this HP document for teh steps to update the printer firmware:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee