Printer "Filter" fail error message

[KKSSTL]

1) Plugged HP D110a printer into new Mac with Sonoma 14.6 OS.  Mac recognized printer, but receives "Filter" fail error message.  Worked fine with prior Mac w/ Big Sur OS

2) Tried alternate of wifi connection, but HP D110a will not log in to wifi, saying on the test report "No filtering"

Is this a driver issue?

[Raj_05]

Hi @KKSSTL,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Yes, the "Filter" fail error message you are receiving on your HP Photosmart D110a e-All-in-One printer is most likely a driver issue. This is common when upgrading to a new macOS version (in your case, Sonoma 14.6) that may not have compatible or updated printer drivers available.

Here’s what you can do to resolve this:

Check for updated drivers:

• Go to the HP website and check if there are drivers available for your HP Photosmart D110a compatible with macOS Sonoma 14.6.
• HP Easy Start: HP also offers a utility called HP Easy Start, which can detect your printer and install the latest compatible drivers. You can download it from HP’s support site.

Remove and re-add the printer:

• Go to System Settings > Printers & Scanners.
• Remove the D110a from the list of printers.
• Add the printer again by clicking the + icon. Make sure you select the correct driver or use the “AirPrint” option if no specific driver is available.

Reset the printing system:

• Go to System Settings > Printers & Scanners.
• Right-click (or Control-click) on the printer list and select Reset Printing System. This will remove all printers and reset any printer configurations.
• Re-add your HP D110a as explained above.

Use AirPrint (if available):

If you are unable to find updated drivers, consider using AirPrint, which is macOS's built-in printing system that works without additional drivers. Make sure the D110a is connected to the same Wi-Fi network as your Mac.

Wi-Fi Connection Issue:

If the printer is not logging into Wi-Fi, you may need to:

• Reset the printer’s network settings and reconnect it to the network.
• Make sure your Wi-Fi router is not blocking the printer or using any MAC filtering (this could be what "No filtering" refers to in the test report).
• Try connecting it to a 2.4GHz Wi-Fi band if your router has both 2.4GHz and 5GHz bands.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support