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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer reads: Error code 0XB8047B30

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07-25-2021 03:42 AM
**bleep**, thought we had a solution. I turned off ePrint but error still returned 30 minutes later. I would throw it out the window but a printer should last longer than 14 months when only printed approx 10-20 pages a month!
will HP support ever get back to us with a proper solution?
07-25-2021 07:15 AM
Hi, I've had the same 0XB8047B30 error, and resetting the power only fixed it for about 30 mins and then it returned. I've been onto hp support today and they advised me to use the touchscreen on the printer to reset to factory defaults. Tap setup, tools, restore defaults, then "yes" and the printer restarts itself. You will have to power the printer off to get rid of the 0XB error as that flashes and disables the printer touchscreen. That has fixed the problem. You will then have to re-connect the printer to your wifi again and possibly delete and add the printer back in windows, but it's been working for over an hour now, so it does look like it has fixed it. Hope this helps.
07-25-2021 10:08 AM
Just bought a deskjet 6950. Just spent all afternoon on trying to get it to work. Managed to get it set up wirelessly and it printed an alignmewnt and a congratulations printout but then it hung up and went offline with blank display (blue backlit), and power button won;t work. I switched router on and off then unplugged printer and plugged back in - no joy. Swapped to the other (2 prong) power lead and that initlally worked, as I got the display back and it printed a further congratulations print, but then it went off line with blank display again. Wasted an afternoon and no solution.