Printer setup - instant ink

[GrahamCox]

I am try to complete the setup of my new printer and have got to the point of selecting Instant Ink, but am blocked because it says the website is down for maintenance.  Please advise when you expect it to be back again to that I don't need to keep trying and trying again, and can use my new printer.  Many thanks,

[Jeet_singh]

@GrahamCox,

Thank you for posting your query on HP Community,

Have you tried to check with a different browser?

What is the status of the Wireless light on the printer is steady blue and the printer is connected to the home Wifi Network.

Please ensure a new claim code is generated. 

Diable and enable web services again to the claim code.

Turn on the web services on your printer.

Sign up and use the printer claim code to add your printer to HP Instant Ink

1. Go to HP Instant Ink and click Sign Up Now to get started.

   

2. Select your printer from the list.

   

3. Choose a plan or click Enter pin code/key to enter an enrollment/prepaid key.

   • If you purchased an enrollment card or a prepaid card from a participating retailer, click Enter pin code/key and then type the key found under the scratch-off portion of the enrollment or prepaid card.

     Make sure you type the code/pin exactly as it displays on the card, or the enrollment cannot complete.

   • If you have not purchased an enrollment card, select from the available plans.

   

   

4. Fill in the information to create an HP Connected account, or if you already have one, click Sign In and then Enroll Another Printer on your account page. An HP Connected account is required for HP Instant Ink.

   

5. Make sure your printer is connected to the Internet. For help, click How do I connect? When the printer is connected, click Continue.

   

6. To use HP Instant Ink, Web Services must be turned on. Follow the onscreen instructions for your printer to enable Web Services. If prompted, install any printer firmware updates.

7. After you turn on Web Services, wait for the printer to print an information page containing the printer claim code. After the page prints, click Continue. If the page does not contain a code, click My page doesn't contain a code.

8. Locate the printer claim code on the information sheet.

   

   If the information page lists an email such as abc234vbn3434@hpeprint.com, then the printer claim code is the number and characters before @hpeprint.com. For example, abc234vbn3434 would be the printer claim code.

9. Type the printer claim code exactly as it is displays on the information page, and then click Apply. If you have trouble with this step, click the 'Having trouble locating or entering your claim code?' link.

   

10. Refer this article to know more information about enrolling in instant ink. Click Here

    If the solution provided worked for you, please mark an accepted solution for this post.

    Hope this helps!

    Have a great day ahead! 

    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!