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‎08-27-2013 09:03 AM

HP Recommended

So does this link work for all hp officejet printers? I have an Officejet Pro 8600 plus.

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‎08-27-2013 02:28 PM - last edited on ‎04-20-2016 09:04 AM by HP Administrator

HP Recommended

Do you mean the Print & Scan Doctor link?  Yes, it works for all HP printers: http://support.hp.com/us-en/document/c03286146

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎11-03-2013 12:34 PM

HP Recommended

I didn't do the first steps.  All I did was shut down the printer and router, then turn router back on, wait and then turn printer back on.  

 

Thank you.  I have been working on this problem for about 4 hours all told and I am so glad I found your post.  I will always go to the users forum from now on.  HP has some pretty useless troubleshooting tools.

 

THANK YOU, THANK YOU, THANK YOU!

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‎12-21-2013 11:08 PM

HP Recommended

Finally!!!!  I got my silly printer to work!  Thanks!

 

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‎03-22-2014 11:35 AM

HP Recommended

Thankyou, thankyou, thankyou........  after about five months of dabbling intermittently with my computer (purchased a new laptop), router (changed location and model) and printer I have finally managed to get the network to work.  My printer kept saying it was offline but would print a test page via my laptop through the router.  I tried your suggestion (having tried absolutely everything else) of 'configure port', deselecting  the SNMP Status Enabler and taadaaah!!!!!  WOOHOO....  back to business in a big way now.   Thankyou, thankyou, thankyou - I really could kiss you.............

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‎07-14-2014 01:19 PM

HP Recommended

This solution was right on.  I went into the "configure ports," unchecked the box as suggested, and printer immediately started working.  All of the rest of the suggestions, particularly HP's, were pure garbage.

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‎08-04-2014 08:57 AM

HP Recommended

My 6600 HP Officejet -wireless set-up will not printer.  On printing page at the top is says that the printer is offline.  I have followed instructions on Print and Scan Doctor without success.  I couldn't find anywhere that I could change printer to online, as they suggested.  I have unplugged printer and turned on again without success.  Can you help me?

 

Lois L.

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‎11-23-2014 08:18 AM

HP Recommended

Thank you, this fixed my offline printer problem fairly easily and quickly, and I didn't have to add the printer with the new IP address.

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‎07-13-2016 08:06 AM

HP Recommended

Could you possibly update your link - no longer works. Thanks in advance!

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‎04-16-2017 10:31 PM

HP Recommended

This fixed an aggravating annoyance that's bugged me for quite some time when printing to a L7700. Thanks for the tip!

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