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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
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Officejet Pro 8600 Premium All-in-One N911n
Mac OS X 10.11 El Capitan

The printer shows flashing lights around the display screen which says “Printer Error”. The body of the text says “Please turn Printer Off and then On.” I have repeated that process many times but when I press the power button the printer turns off and then on by itself. I then get the regular print screen back on display and can print one job. Then the lights start blinking again with the same error message. I have repeated this process many times. 

4 REPLIES 4
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I am having a similar issue. I am getting an error code on a blue screen. Found I can make the issue go away by removing it from the network which does me no good as the printer is used over the network.  I get error  B8A0F76A

HP Recommended

My screen is white and there is no error code, only the the exact words I quoted in my post. My printer is in an adjacent room so I have no interest in disconnecting it from my network. 

HP Recommended

This started happening after I got an unsolicited notice saying that my printer is web-connected and has its own email address.

HP Recommended

Have you found a solution?  I have the EXACT same issue.  Thanks.

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