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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M283cdw
Microsoft Windows 10 (64-bit)

HP Color LaserJet Pro MFP M283cdw

This is the 3rd time this has happened. I've reset the printer and updated drivers and firmware. After about a month of use, the printer has slowed from the quoted 21 ppm down to 50-60 spp (yes, that's seconds per page). And before you start giving me the same useless canned answers:

  • The printer is connected directly through USB.
  • It happens with both B&W prints and full color prints.
  • I haven't changed any settings, quality, silent mode, or anything else in the past month.
  • The previous 2 times this happened, no settings were changed in those months either.
  • These are brand new, HP toner cartridges.
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