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- Printing Errors or Lights & Stuck Print Jobs
- Printer sounds like its about to print then stops and does n...

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08-21-2024 08:22 AM
Every time I power down the printer and restart it will print 1 document but I soon as I go to print the next document it makes a noise like its about to start and than does nothing. Im Using MacOS Sonoma and the printer is HP LAser JEt Pro MFP M281cdw. Any advice or solutions?
08-23-2024 08:35 AM
Hi @ChipDSUPER,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your HP LaserJet Pro MFP M281cdw may be experiencing software or driver conflicts, especially after updating to macOS Sonoma. Here are a few steps you can take to troubleshoot and resolve this issue.
Check Printer Connection:
- Ensure the printer is properly connected to your Mac via Wi-Fi, USB, or Ethernet.
- If you're using a wireless connection, try restarting your router.
Update Printer Firmware:
- Go to the HP Support website and check for any firmware updates for the printer model.
- Firmware updates often fix compatibility issues with new operating systems like macOS Sonoma.
Reinstall HP Printer Drivers:
- Remove the Printer:
- Go to System Settings > Printers & Scanners.
- Select your LaserJet Pro MFP M281cdw and click Remove or Delete Printer.
- Reinstall the Drivers:
- Go to HP’s website and download the latest printer drivers compatible with macOS Sonoma.
- Install the driver and re-add the printer by selecting Add Printer in Printers & Scanners.
Reset Printing System:
- Reset the Printing System:
- Go to System Settings > Printers & Scanners.
- Right-click (or Control-click) in the list of printers and select Reset printing system.
- This will remove all printers, but you can re-add the HP LaserJet Pro MFP M281cdw afterward.
Test Different File Types or Applications:
- Try printing from different applications (Safari, Preview, Word) to see if the issue is specific to one app.
- Also, test printing different file types (PDF, Word, Images) to check for file compatibility issues.
Clear the Print Queue:
- Open Printers & Scanners.
- Select the printer and click Open Print Queue.
- Cancel any stuck or paused print jobs, then try printing again.
Try an Alternate Printing Method:
- If none of the above steps work, you can try printing using HP Smart or AirPrint.
- For HP Smart, download it from the App Store, and follow the steps to set up and manage printing through the app.
- For AirPrint, go to System Settings, click Add Printer, and look for the printer under the AirPrint section. This method uses Apple's native drivers instead of HP drivers.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator