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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 6700 Premium e-All-in-One Printer - H711n
macOS 12.0 Monterey

Printer stopped working. "Ink system failure. There is a problem with the printer or ink system. Turn printer off, then on.  If problem persists, contact HP.

1 REPLY 1
HP Recommended

@DFP1

 

Welcome top the HP support community.

 

I understand that you are getting printer failure error, I am glad to assist you.

 

Reset the printer

  • Reset the printer to recover from printer errors or failures.
  • If your printer has a rechargeable battery, remove it.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.
  • NOTE: HP recommends plugging the printer directly into a wall outlet.
  • Turn on the printer to complete the reset.

Remove and reinsert the ink cartridges

  • Make sure the cartridges are seated properly in the carriage.
  • Turn on the printer, and then open the door or lid to the cartridge access area.
  • Wait until the carriage is idle and silent before you continue.
  • Push the ink cartridge to remove it, and then push it into its slot until it snaps into place.
  • Removing and reinserting the cartridge
  • Repeat these steps to remove and reinsert the other cartridges.
  • Close the door or lid to the cartridge access area.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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