Printer stopping after first page of multiple page jobs with flashing orange symbol

[Daveyl123]

I try to print multiple pages on my HP 2852e printer, which I connect via USB cable to my HP Chromebook and desktop computers.  The first page prints normally, but the printing stops, and an orange light flashes on the printer control panel. I must press the symbol on that panel to continue the process of printing more pages. 

[zoey7886 · Accepted solution]

@Daveyl123, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Printer Stopping After First Page! 

We're thrilled to have the opportunity to assist you and provide a solution.  

When your HP printer stops after printing the first page of a multi-page document, and the orange light flashes, it usually indicates an error or warning that needs to be addressed. Here are some steps you can take to resolve this issue:

Check Ink or Toner Levels:

• Ensure that your printer has sufficient ink or toner. Low levels can sometimes cause the printer to pause unexpectedly.

Clear Paper Jams:

• Check for any paper jams in the printer. Open all accessible panels and gently remove any jammed paper.

Printer Reset:

• Turn off the printer and unplug it from the power source. Wait for about 1-2 minutes before plugging it back in and turning it on again.

Check Printer Settings:

• On your Chromebook or desktop, ensure that the print settings are correct. Uncheck any unnecessary print options that might cause delays.

Update Printer Drivers:

• Make sure you are using the latest printer drivers. Visit the HP support site to download and install any updates: HP Support Drivers.

USB Connection:

• Ensure that the USB cable is connected securely to both the printer and your computer. Try using a different USB port or cable if possible.

Printer Queue:

• Check the printer queue for any pending jobs that might be causing a hold-up. Clear the queue and try printing again.  

Hope this helps! 

Take care, and have an amazing day!  

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