Solved: Printer stops mid-way or prints extremely slowly - HP Support Community

Zuma4Life · ‎10-09-2018

I've had the deskjet 2200 series printer for a while now. My problem is when I try to print more than one or two pages. It sometimes takes so long to print a page after the 2nd one. It prints a streak (the cartridge goes from side to side once) every 6-10 secs. And sometimes it would totally stop in mid of the page and won't cancel until I unplug it.. Is it too old or something?

Bob_Headrick · ‎10-09-2018

The slow printing you are describing would typically be caused by a failing print cartridge. I would suggest the following: remove the color cartridge, then send a text print job to the printer. If the printer still prints slowly the black cartridge is at fault and should be replaced. If the printer prints at normal speed with the black cartridge installed remove the black cartridge and install the color cartridge. Now send a test page. If the page now prints slowly the color cartridge is at fault and should be replaced.

If the cartridges still show ink available and they are HP original cartridges (not reman or refilled) the cartridges do have a warranty, see the document here for information.

Please post back here with your results. If you need a cartridge replacement please post the warranty date on your cartridge.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
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Bob_Headrick · ‎10-09-2018

The slow printing you are describing would typically be caused by a failing print cartridge. I would suggest the following: remove the color cartridge, then send a text print job to the printer. If the printer still prints slowly the black cartridge is at fault and should be replaced. If the printer prints at normal speed with the black cartridge installed remove the black cartridge and install the color cartridge. Now send a test page. If the page now prints slowly the color cartridge is at fault and should be replaced.

If the cartridges still show ink available and they are HP original cartridges (not reman or refilled) the cartridges do have a warranty, see the document here for information.

Please post back here with your results. If you need a cartridge replacement please post the warranty date on your cartridge.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.

Zuma4Life · ‎10-09-2018

Yeah, thanks. It prints just fine after I removed the color cartridge.. I don't even use it anyway. It's been sitting there since I bought the printer

Printer stops mid-way or prints extremely slowly

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