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Locked

‎08-22-2024 11:17 AM

HP Recommended
Product: HP LaserJet Pro 500 color MFP M570dn
Operating System: Microsoft Windows 10 (64-bit)

My printer gets stuck on "Initialization" after not being used for a while - sometimes a few minutes, sometimes overnight.

It also just hangs, doing nothing. Often the fan is going at high rate.

Sometimes will work again if I press "Power" button - doesn't turn off, just stops high speed fan.

Sometimes works when I open toner door.

Sometimes works after unplugging for 30 seconds.

Sometimes, like now, I can't get it working after all the above attempts.

Is this software?

I did update drivers part way through this problem - has been going on for a couple of months.

Can anybody help?

gjb7

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