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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-24-2025 05:30 AM

HP Recommended

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Hi there

My wireless 415 printer is stuck with orange lights next to print head icon and next to paper icon. The screen itself is off and no buttons work.

I've troubleshooted, switching off, unplugging, switching back on.

Tried hard reboot, unplugged everything, kept power button in for 30 to 60 seconds, still unchanged.

Checked ink cartridges, everything is fine.

What are the next steps that I can follow to resolve this? 

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2 REPLIES 2

‎09-24-2025 07:49 AM

HP Recommended

Hello @Cindyb6 , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/in-en/document/ish_10896021-10896135-16

 

Best regards

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‎09-27-2025 03:39 AM

HP Recommended

Hi

Thank you for the option but it's basically telling me to contact customer support for my issue. 

I've already attempted the restarts, reboots etc...none of which worked.

 

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