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‎01-24-2024 09:35 PM

HP Recommended
Product: HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer

I am using Android 13 and using HP Smart to connect to my printer. My wife is connecting to the same printer from IOS 17. It suddenly stopped working for both of us from last week. The printer shows ready to print in HP Smart and displays the cartridge ink status, but then displays that printer is not available when we start printing a document. The information page is printed and shows that it is connect to our wireless network with the ip address. It is also able to scan properly. The change that I noticed is that it is not displaying the print button on a document, but view and print button instead (probably as printer is not found). I also tried to add the printer newly, but it is not able to find the printer. I need help on how to solve this issue.

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