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‎07-07-2023 07:39 AM

HP Recommended

The printer keeps asking to load paper to tray 1.  Tray 1 is closed.  In order to print I have to push the ok to switch to tray 2 then it will print.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2023 07:42 AM

HP Recommended

Disable Manual Feed.  Manual Feed will be enabled when paper tray 1 door is opened and disabled again when closed.  Enabling Manual Feed will make it the default regardless of door position.

 

  • Select “General Print Settings” from the navigation pane of the “Print” tab
  • Uncheck the “Enable Manual Feed” checkbox

 

 

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2 people found this reply helpful
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2 REPLIES 2

‎07-07-2023 07:42 AM

HP Recommended

Disable Manual Feed.  Manual Feed will be enabled when paper tray 1 door is opened and disabled again when closed.  Enabling Manual Feed will make it the default regardless of door position.

 

  • Select “General Print Settings” from the navigation pane of the “Print” tab
  • Uncheck the “Enable Manual Feed” checkbox

 

 

2 people found this reply helpful
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‎07-09-2023 03:18 PM

HP Recommended

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS

I work on behalf of HP.
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