Printer tray too small for HP A3 paper

[AndyC66]

Bought the 7740 printer as stated it could print A3, bought genuine HP A3 paper which arrived today and the tray is too small and there is a overhang. The tray has the spacers for A3 though even when these are pushed to the extreme, the paper overhangs. I’m disappointed as I have an old but usable 5550 colour A3 laser printer already and I assumed this new printer purchased a few days ago would take A3. Am I missing something, as surely A3 paper size is universal, so should fit an A3 tray. Thanks in advance 

[ShlomiL · Accepted solution]

Hi,

You should expend the tray using the button at the inner front side of the tray to load A3 paper.

Sew 'To load B-size paper' on page 16 of its user guide:

http://h10032.www1.hp.com/ctg/Manual/c05216524

Shlomi

[AndyC66]

thanks, actually had a play around with the tray and it extended. The instructions included are not very clear and obviously I didn’t want to damage a new printer