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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer will copy in color but not print in color.

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06-28-2018 12:23 PM
Deskjet F2110 stopped printing in color. Installed new ink, black and color, and it copies in color but will not print in color.
Solved! Go to Solution.
Accepted Solutions
06-29-2018
05:53 PM
- last edited on
08-20-2024
12:20 PM
by
JessikaV
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to print in color, though it copies in color. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
- Did you do any changes to the printer driver?
- Did you run any updates on the computer?
Meanwhile, Uninstall the printer driver and reinstall it.
Perform root level uninstalltion to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download full feature driver and install it.
Here is the link to download the driver:- https://ftp.hp.com/pub/softlib/software12/COL29976/al-109084-2/DJ_AIO_NonNet_Full_Win_WW_140_404-4.e...
Update the printer firmware
Here is the link of HP document with the steps to update the printer firmware:- https://support.hp.com/us-en/document/ish_1776648-1643972-16
Restart the printer and check if you are able to print in color.
If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos for my efforts to help.
Take care and have a blessed week ahead.
Keep me posted.
Cheers.
Sandytechy20
I am an HP Employee
06-29-2018
05:53 PM
- last edited on
08-20-2024
12:20 PM
by
JessikaV
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to print in color, though it copies in color. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
- Did you do any changes to the printer driver?
- Did you run any updates on the computer?
Meanwhile, Uninstall the printer driver and reinstall it.
Perform root level uninstalltion to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download full feature driver and install it.
Here is the link to download the driver:- https://ftp.hp.com/pub/softlib/software12/COL29976/al-109084-2/DJ_AIO_NonNet_Full_Win_WW_140_404-4.e...
Update the printer firmware
Here is the link of HP document with the steps to update the printer firmware:- https://support.hp.com/us-en/document/ish_1776648-1643972-16
Restart the printer and check if you are able to print in color.
If this helps, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos for my efforts to help.
Take care and have a blessed week ahead.
Keep me posted.
Cheers.
Sandytechy20
I am an HP Employee