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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer will not print ink in black but color is fine.

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07-18-2017 02:33 PM
Product: Officejet 4630
Operating System: Android 6.0 Marshmallow
I am using an HP 4630 all In one inkjet with a 61 color cartridge and a BRAND NEW 61XL for black. No matter how I configure it, the color prints and the black does not. I have tried printing a number of "normal" jobs and a number of diagnostic pages from the built in menu... everything works perfectly, just without any black ink. Ever.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
07-18-2017 05:03 PM
Try this
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
Do more than just exist
3 REPLIES 3
07-18-2017 05:03 PM
Try this
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
Do more than just exist
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.
Do more than just exist
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