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Officejet 4630
Android 6.0 Marshmallow
I am using an HP 4630 all In one inkjet with a 61 color cartridge and a BRAND NEW 61XL for black. No matter how I configure it, the color prints and the black does not. I have tried printing a number of "normal" jobs and a number of diagnostic pages from the built in menu... everything works perfectly, just without any black ink. Ever.
1 ACCEPTED SOLUTION

Accepted Solutions
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Try this

 

Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 4630 and Deskj...

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Do more than just exist

View solution in original post

3 REPLIES 3
HP Recommended

Try this

 

Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 4630 and Deskj...

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Do more than just exist
HP Recommended
That helps! Thank you!
HP Recommended

Printer will not print in black ink but color is fine

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