Printer will not turn on

[Hollieunsavytec]

Help please. My computer said error in the screen. I’m terrible at this stuff. I pushed the button to turn it off. It would not turn back on. So I unplugged it, plugged back in. Nothing, still will not turn back on. My warranty has expired so HP will not help. I would appreciate any advice.

thanks,

Hollie 

[BeemerBiker]

Unplug printer from the wall outlet.

If the power cord has a transformer (wall wart) unplug from the printer also.

Press the power button 2-3 times to discharge residual electricity. Wait 60 second then plug back in.

if it does not turn on contact a repair shop and get a quote

 closest authorized service center

if it powers up

You may need to reset the printer: video here
Applies to HP OfficeJet 3831, 3832, 3833, 3834, 3835 All-In-One Printer & HP DeskJet Ink Advantage 3835, 3836, 3838 All-In-One Printer & HP DeskJet Ink Advantage Ultra 5738, 5739

Wi-Fi setup to router: video here and applies to the above also


For Wi-Fi direct setup click here.
This is useful if there is no modem or you want to avoid using the modem / router.


Manual 3830


Full feature software 3830 December 2023


Printer Reference 3830

Let me know what you find out.