• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 6600 e-All-in-One Printer - H711a/H711g
Microsoft Windows 11

I have gotten the FO.01.01.02 error for days now, rebooting, reconnecting, HOW FRUSTRATING!! Please help me replace this prinetr with one that works, it is NEW

1 REPLY 1
HP Recommended

@Synses, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
That F0.01.01.02 error on the HP Officejet 6600 usually indicates a firmware-related issue—it often appears during or after a firmware update gone wrong. 

Please follow these steps, 
Partial Reset

  1. Turn the printer on.
  2. Disconnect the power cable while the printer is still on.
  3. Wait 60 seconds.
  4. While holding down the Cancel and OK buttons, plug the power cable back in.
  5. Continue holding both buttons until the printer powers up.

This forces a basic reset which might help clear the error.

Try USB Connection + Reinstall

If you were using Wi-Fi:

  1. Disconnect Wi-Fi.
  2. Connect printer via USB cable.
  3. On your PC, go to Control Panel > Devices and Printers, remove the printer.
  4. Reinstall the full driver from the HP support site for Officejet 6600.

Also, Make sure that the printer firmware version is up to date and restart the printer.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.