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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-26-2021 10:40 AM

HP Recommended
Product: HP Envy 5532 (and HP Pavilion laptop)
Operating System: Microsoft Windows 10 (64-bit)

Morning all, 

 

Need some help and guidance please 

 

Printer had been working well using WiFi for the last four years but stopped completely recently - Having read some posts, I tried to remove and reinstall the software (from the HP site)

 

Tried to use the HP Diagnostics utility tool to achieve this but it was unsuccessful  

 

I am able to scan from printer to laptop but not print from laptop - shows a message on laptop saying printer was unable to print

 

Help please for a non computer literate person! 🙂

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2021 04:07 AM

HP Recommended

Managed to sort this - thank you

View solution in original post

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1 REPLY 1

‎08-28-2021 04:07 AM

HP Recommended

Managed to sort this - thank you

Was this reply helpful? Yes No
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