Printer won't print in colour

[Juliana777]

Printer will not print in colour.

[Max3Aj]

@Juliana777, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand your HP printer is not printing in color on macOS 12.0 Monterey. Let’s go through a few steps to resolve this issue:

Check Printer Settings on macOS

1. Open the document or image you want to print.
2. Click File > Print.
3. In the print dialog, click Show Details (if available).
4. Look for a Color Options or Quality section.
5. Ensure Color is selected instead of Black & White or Grayscale.

Reset the Printing System (Optional but Recommended)

1. Go to System Preferences > Printers & Scanners.
2. Right-click (or Control-click) in the printer list and choose Reset printing system.
3. Re-add your printer by clicking the + button.

Reinstall the HP Printer Drivers

1. Remove the printer from Printers & Scanners.
2. Go to HP Support page.
3. Enter your printer model and download the latest macOS drivers.
4. Install the driver and re-add the printer.

Run a Print Test

Try printing a color test page or image to verify if the issue is resolved.

Check Ink Levels and Cartridges

• Make sure the color cartridges are not empty or clogged.
• You can check this via the HP Smart app or your printer’s control panel.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support