• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-13-2021 08:48 AM

HP Recommended
Product: HP Envy 6022
Operating System: Mac OS X 10.11 El Capitan

I've finally succeeded in getting my printer to appear in the print queue on the fifth try - no response from HP support, instructions useless. Now I'm trying to get the thing to print. There's no indication of where to feed the paper, though I think I have it in the right place. But the printer is not printing the job I've sent to it. No error message. No hint of what the problem might be in the instructions. I've tried pausing and restarting. Does anyone have any ideas?

Category:
1 REPLY 1

‎04-13-2021 09:10 AM

HP Recommended

I think this one's going back to the shop! 😒

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.