Printer won’t start printing

[MathewAndrr]

So I’ve just brought out my Deskjet 3070A printer from my garage. It’s been sitting there, covered in a bag for 5 years. Opened it today, started it and seemed to be working fine, until I tried to print a test paper. The screen on it says printing, but nothing is happening. It has some ink cartridges in it, but they’ve been in there for all those years. I’ve taken them out and touched the ink spot and I got some on my finger, but the printer doesn’t recognize them. They show up empty on it’s system and on my laptop as “unrecognizable”. Could this be the issue ? I was doubtful about buying new ones, as I’ve assumed it should at least try to print and if they are empty, the paper should at least come out of the other side empty. But it’s not doing anything after I click print.  Though, the mechanism that is moving the cartridges is working, because I hear it moving when starting or shutting down the printer. Please help me out. 

[Kumar0307]

@MathewAndrr, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to print. As the printer was not used for 5 years, the ink cartridges would be dry and it will not work.

Also, the ink nozzles would be blocked in the printer.

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

For now, perform the steps mentioned in this document - Fixing Print Quality Problems for the HP Deskjet 3070A e-All-in-One Printer Series

Clean the ink cartridges up to 2 times and print a test page to check the result.

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Hope this helps! Let me know how it goes. 

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