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‎10-19-2024 03:35 PM

HP Recommended
Operating System: Microsoft Windows 11

I solved it! My wife’s computer was connected to my printer via Wi-Fi and had a bunch of files stuck in the print queue. It seems she tried printing them but never canceled or deleted them from the queue, which caused the issue. I opened the printer settings on her computer, accessed the print queue, and cleared all the pending print jobs. Problem solved! If you run into a similar issue, check for any print jobs on other devices like computers, tablets, or phones, and delete them. Hope this helps!

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