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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-30-2025 09:31 PM

HP Recommended

Hp office jet pro 8139e

Reply
1 REPLY 1

‎06-02-2025 10:18 AM

HP Recommended

Hi @Yorkshire7926 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP OfficeJet Pro 8139e isn’t powering on—let’s try some troubleshooting steps to get it working again!

 

Check the Power Source

  • Plug the printer directly into a wall outlet (avoid surge protectors or extension cords).
  • Try a different outlet to rule out power issues.

 

Perform a Power Reset

  • Unplug the printer and wait 60 seconds to discharge residual power.
  • Plug it back in and press the Power button.

 

Inspect the Power Cable & Adapter

  • Ensure the power cable is securely connected to the printer.
  • If possible, test with a compatible HP power cable from another printer.

 

Try these steps and let me know if you need further assistance! 🚀

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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