Printers does not start

[macc71]

My printer does not turn on anymore, it was working fine. 

[Kuroi_Kenshi]

Hi @macc71,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Power Connection:

• Ensure that the power cord is securely connected to both the printer and the power outlet.
• Try plugging the printer into a different wall outlet to rule out issues with the power source.

Inspect the Power Cord:

• Check the power cord for any visible damage. If the cord is damaged, it might need to be replaced.

Reset the Printer:

• Disconnect the power cord from the back of the printer and the wall outlet.
• Wait for about 60 seconds before reconnecting the power cord to ensure a proper reset.
• Turn the printer on by pressing the power button.

Verify Printer Power Button Functionality:

• Ensure that the power button is not jammed or stuck. Gently press it to see if the printer responds.

Check for LED Indicator Lights:

• If any LEDs or display panels show signs of life, that might help in diagnosing the issue further. If all lights remain off, it is likely a power issue.

Environmental Factors:

• Ensure the printer is not located in a very hot or cold environment, which could affect its ability to power on.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,