Printhead Issue Offiiccejet 7510

[RhettBman]

I got a used Officjet 7510 and it has an issue with the printhead. I pulled the printhead out and tried to clean it, but it looked very clean and barely used. I bought a new printhead, installed it, and now it says that the cartridge carriage can't move (error 0x610000f6).  If someone has some insight on this, I would appreciate it! 

Printhead link: https://www.amazon.com/dp/B0F1TD3CLD?ref=ppx_yo2ov_dt_b_fed_asin_title

[VikramTheGreat]

Hi @RhettBman,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error 0x610000f6 on your HP OfficeJet 7510 typically indicates a carriage jam or mechanical failure, especially after replacing the printhead.

Please try the Recommended Troubleshooting Steps:

1. Full Power Reset
   • Turn the printer on.
   • Unplug the power cord without turning it off.
   • Disconnect any USB/Ethernet cables.
   • Wait 2–5 minutes.
   • Press and hold the Power button for 15 seconds.
   • Plug the printer back in and turn it on.
      
2. Check for Obstructions
   • Open the ink cartridge access door.
   • Look for paper jams, foreign objects, or loose parts.
   • Gently try to move the carriage left and right. It should move freely.
   • If it’s stuck, do not force it—check for debris or misalignment.
      
3. Reinstall Ink Cartridges
   • Remove all cartridges.
   • Inspect for ink buildup or debris.
   • Reinstall them one by one, ensuring each clicks into place.
      
4. Clean and Lubricate the Carriage Rod
   • Use a lint-free cloth with distilled water or isopropyl alcohol.
   • Gently clean the metal rod that the carriage slides on.
   • Manually move the carriage to ensure smooth movement.
      
5. Semi-Full Reset (Factory Reset)
   • Unplug the printer.
   • Press and hold # and 3 on the keypad.
   • While holding, plug in the power cord.
   • Release when the printer powers on.
   • If that doesn’t work, try again with # and 6.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support