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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-08-2023 07:08 PM

HP Recommended

Hi Guys, I have an HP Officejet Pro 8620, always used HP inks (expensive) now saying printhead missing. Purchased genuine HP printhead but same messages. 

I have uninstalled and re installed many times, changed power points etc. Cleaned contacts on printer where printhead connects, all good. No bent pins etc.

But still comes up with error, sometimes looks OK then goes back to fault as soon as I try to print.

I am 72 aged pensioner, and this is costing me a fortune to try to help my club out, and help????

Category:
1 REPLY 1

‎02-09-2023 01:34 AM

HP Recommended

Clean the Ink Cartridge
Cleaning ink cartridges might also resolve the Missing or failed printhead error for some users. What is this? To do that, remove the ink cartridges from the printhead. Next, gently wipe the cartridges' copper contacts with a lint-free cloth and distilled water.

 

Regards,
Peter

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