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HP Office Jet 6978
Microsoft Windows 10 (32-bit)

HP  Office Jet  6978   Printhead Problem   Code  Oxc19@0042

1 REPLY 1
HP Recommended

@David0100 

It means the printhead has failed and needs to be replaced -- and that is going to cost seriously -- probably well over $100 USD.  I know this because my 8620 did the same thing three days ago and I investigated printhead replacement costs online.

 

In my case, I am not going to spend that money -- on a 6 year old printer -- and will get a new Epson to replace it for about the same money.

 

Why an Epson?  Because this is the second HP AIO printer that has failed me due to printheads and I am not about to make it three.  I am using an eight year old Epson printer I literally dug out of my closet and it is working just fine -- just does not have the features of the newer printers.



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