Printhead compatibility

[Bibale100]

Hello everybody, 

I own an HP photosmart 7520 with 364 cartridges (the European version) and suddenly the printhead stopped being recognized.

So i was looking for a new one and I got confused about the compatibility between 364(Europe) and 564(US) printheads. I'm quite sure that ink cartridges work just on the European or Us model,  but what about printhead?  Is there just one printhead model working on both versions? Two models? And in this case would a 564 printhead work on a 364 model? 

Thank you

[asmita6658]

@Bibale100

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a compatible printhead for the printer.

Don't worry, I'm here to help!

1) Go to the HP How to Buy website, and then click your country-language.

2) A "Buy HP" page displays. Look for the HP Parts store on this page. The location of the HP Parts store varies depending on your region. Click "HP Parts store".

3) Under "Find your part(s)", type the product number/ part number in the Search by the part number text box. Follow the on-screen instructions to order the printhead assembly.

Alternatively, you may check this website as well.

To help the community find this post, click here to access our public post and Select - "Accept as solution", have a good day.

Have a great day!

[Bibale100]

Hello, 

Thanks for replying my message.

Please read carefully what i wrote as my question was very specific and you totally ignored it, sending just a link of an online shop. 

That is not useful at all. 

Greetings

[asmita6658]

@Bibale100

Thanks for replying. 

I have sent you a Private Message with the troubleshooting steps specific to your printer.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Have a great day!