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‎09-24-2019 07:32 AM

HP Recommended
Product: Go officejet pro 8620

Hp officejet pro 8620 printhead appears to be missing not detected . I’ve reseated printhead many times to see if I can fix no joy . Hp say printhead for this model unavailable . What can I do 

1 person had the same question
1 REPLY 1

‎09-26-2019 03:29 PM

HP Recommended

@Fitfall

 

Try updating the Printer Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists please contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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