Printhead error on Smart Tank 6001

[BreaderyStaff]

Printer is showing a printhead error - blinking printhead icons.

I have tried all the troubleshooting suggestions I have seen and have had no success.

[VikramTheGreat]

Hi @BreaderyStaff,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Smart Tank 6001 All-in-One printer is showing blinking printhead icons, it indicates a printhead error, either with the black or color printhead. Here's how to troubleshoot it effectively:

1. Identify the Blinking Icon

• Left icon blinking = Color printhead issue.
• Right icon blinking = Black printhead issue 

2. Reset the Printer

• Turn off the printer.
• Unplug the power cord from the wall and the printer.
• Wait 60 seconds.
• Plug it back in and turn it on.

3. Check the Printhead Installation

• Open the ink cartridge access door.
• Gently remove and reinsert the printheads (black and color).
• Make sure they click into place securely.
• Close the access door and check if the error clears.

4. Clean the Printhead Contacts

• Power off the printer and unplug it.
• Remove the printheads.
• Use a lint-free cloth slightly dampened with distilled water to clean the copper-colored contacts on the printhead and inside the printer.
• Let everything dry for 5–10 minutes before reinserting.

5. Update Firmware

• Use the HP Smart app on your iOS device to check for firmware updates.
• If available, install the update and restart the printer.

6. Replace the Printhead (if needed)

• If the error persists, the printhead may be damaged or defective.
• You can order a replacement through HP Parts Store.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat