Printhead error

[Jay_G24]

Just wipe the printhead nozzles with lint-free cloth and water.

Hope this helps!

[jkaapke86]

Okay, but I can see there is ink inside the printhead so just wiping the nozzles isn't going to help.

[Jay_G24]

Use a cotton swab and to get the ink out and reinsert the printhead and check the error.

Hope this helps!

[jkaapke86]

I can't get into the area where the ink has possibly dried because it is closed up. I'll just figure it out for myself.

[Jay_G24]

I respect your decision.

But, I'd still recommend you reach the HP Phone support team for service/repair options.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

Have a great day ahead!

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