Printhead not working

[Angry1024]

The printhead is not printing cyan blue colours

how do I get a replacement printhead installed

[Raj2111]

Hi @Angry1024 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

If your HP Smart Tank 7005 is not printing cyan colors, it might indicate an issue with the printhead. Here’s how you can replace the printhead:

1. Check for Clogs and Cleaning

Before replacing the printhead, it’s worth trying a few cleaning steps:

Printhead Cleaning:

• Open the HP Smart app on your computer.
• Go to "Printer Settings" or "Tools."
• Look for an option to clean the printhead. Follow the on-screen instructions.

Check Ink Levels: Make sure the cyan ink tank is adequately filled. Sometimes low ink can affect printing.

Refer to this link, click here

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support