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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing 3x5 Index cards

Create an account on the HP Community to personalize your profile and ask a question
08-20-2023 11:26 AM
@Newcosteve
Welcome to the HP support community.
I understand that you are trying to print on cards, I am glad to assist you.
You can create custom paper sizes to print.
Here are the steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-21-2023 09:18 AM
Thanks, Sandy...but the problem doesn't lie in the software set up. Rather, the HP printer set up. That's why i posted here and not on a Microsoft forum. The manual feeder on the printer does not seem to acceopt 3"x5" index cards being fed horizontally - only vertically. The work around was that I printed on 4"x 6" index cards instead.of 3x5.
08-22-2023 03:01 PM
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee