Printing Adobe PDFs on a Mac

[drgill]

I can print MS Word documents and other documents from my Mac but I cannot print Adobe PDFs.  I can print PDFs from another computer on my network.  When I attempt to print an Adobe PDF on my main Mac computer, I get the following error message: "Printing - Can't open "private/var/spool/cups/tmp/129315d088a8a."  What do I need to do?

[TEJ1602]

@drgill, Welcome to HP Support Community!

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign  click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

You can also completely uninstall Acrobat Reader. Go to Adobe website, download and install Acrobat Reader DC. Try printing.

Let me know the outcome.

Cheers 🙂

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