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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

Recently replaced both cartridges and I am not receiving any error messages or low print messages.  It printed an information page perfectly fine.  But when I print from my laptop or mobile phone it prints blank pages.

1 REPLY 1
HP Recommended

The printer is working, but the printed output is missing black or color ink or the printed page is blank or has very little ink.
Step 1: Use genuine HP ink cartridges. 
Step 2: Check estimated ink levels. 
Step 3: Replace any low or empty ink cartridges. 
Step 4: Align the ink cartridges. 
Step 5: Clean the ink cartridges.

 

Regards,

Will

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