Printing Graphics from MS Word

[nice2meetU]

My new HP smart tank 5105 all-in-one will not print graphics properly from MS Word. I need to solve this problem. It is fine in previews, it is only when actually printed the problem surfaces

Note that:

- the printer has no difficulty printing graphics from other programs such as photoshop, .pdf software and so forth. Only from MS Word..

- it makes no difference whether the image is inserted into word or pasted into word.

- the same graphics print perfectly well from MS Word on my other printer from canon.

Therefore it seems pretty certain the problem is a fault in the HP printer driver. I am using the latest available drivers.

Please, does anyone have a solution to the problem, that will enable the printer to print correctly ?

[nice2meetU · Accepted solution]

I just found the solution! Hopefully this helps others too!

Link with the solution: images in Word get printed wrong size - Microsoft Community

from Kelly Housholder:

I have had the same problem and am using Word 2016 but up until about a year ago I was using Word 2010 and was having the same problem then.  I have many templates that I work with in Word that I alter for customers (inserting pictures, logos, tables, etc.) and save them as a new customer.  Some of the word docs that I use are very old - created in Word 2003.  I have tried everything I could think of to get these images to print correctly and trying all of the suggestions I have found while googling this problem to no avail.  I kept thinking this has to be a simple answer.  So this morning, I began sleuthing this again because I made a new document and again it was not printing images correctly.  Have you updated your Microsoft product in recent years and noticed that your documents are being opened in Compatibility mode?  I discovered when I was looking at all the options, the computer was telling me that I was opening this document in compatibility mode.  It says: 

Compatibility Mode:

Some new features are disabled to prevent problems when working with previous versions of office.  Converting this file will enable these features, but may result in layout changes.  

So... I converted the file, made a quick layout change because it moved the pics around and waa-laa it printed correctly! 

Solution:

Open your problem document - does it say at the top 

                                     "Document name [Compatibility mode] - Word"?

If so, I would bet 100% this is your problem.

Simply click on File

In Office 2016 the CONVERT button is the first option  

Click Convert

A box will tell you that "Your document will be converted to the newest file format.....bla-bla-bla.....there may be some layout changes.....yada, yada, yada."

Click OK

Your document will be opened in the new format - make any necessary changes and print.  Save again and all is fixed.

I decided to write this because I had done so much research trying to figure this out and I wanted to help save others the same aggravation.  Have a fabulous day!