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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-24-2025 09:16 PM

HP Recommended

MY printer keeps printing a status report.  There are no instructions on the report to follow.  Also, I cannot get to the page that is described for my printer - and it's not the one listed.  

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2025 08:00 AM

HP Recommended

Hi @Rise722,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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2 REPLIES 2

‎06-26-2025 08:00 AM

HP Recommended

Hi @Rise722,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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1 person found this reply helpful
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‎06-26-2025 08:27 AM

HP Recommended

I went through certain steps with the Tech Expert, and my printer works fine again.  There are a few buttons I had to push, but it resolved the problem.

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