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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing a document is TOO light, almost unreadable.

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12-22-2021 06:53 AM
This is an ENVY Photo 7155. Ink is new and the test print is perfect. When I then print a page it is super light. Probably a simple fix but I am not sure.... Operating system is MACOS Monterey version 12.0.1
THX
12-26-2021 06:12 AM
Hi @Johnfran1,
I'd like to help!
To assist better-
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or device?
While you respond to that, let's print a Print Quality Diagnostic page -
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On the control panel, swipe down to open the Dashboard, and then touch the Setup
icon.
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Swipe up on the display, touch Reports, and then touch Print Quality Report.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer - Print Qualidty Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!