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HP Envy Photo 7155
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This is an ENVY Photo 7155. Ink is new and the test print is perfect. When I then print a page it is super light. Probably a simple fix but I am not sure.... Operating system is MACOS Monterey version 12.0.1

THX

1 REPLY 1
HP Recommended

Hi @Johnfran1,

 

 I'd like to help!

 

To assist better-

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, touch Reports, and then touch Print Quality Report.

 

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Qualidty Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.