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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Deskjet 2542
I am trying to print a pattern that has a scale on the page to make sure it is the correct size. How do I get it to print at the correct size? It prints a scaled down version of the pattern which is off by a 1/2" on average.
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The "fit to page button" was on, turned it off and the pattern printed within 1/16th of actual size. Couldn't use paint because of the pdf file format the image downloaded with and because of it being an older laptop did not want to download new software to convert it.

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Welcome to the community @Foxracin,

 

I will certainly do my best to help you, however, I am going to ask that you please let me know some more helpful information to help me research the problem for you.

 

Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result in your reply back to me:

 

What program are you printing the patten from? 

How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the Operating System of the computer?
Have you tested hardware functionality (made copies) and do they work successfully?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
If you're running Windows, run the Print and Scan Doctor and include the results.
Have you completed all Windows/Mac OS Updates?
 

Thank you. 

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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@Foxracin

 

You may have "shrink to fit" (wording varies) set in your Print Preview / Page Setup.

Set the Scale / size to 100%

 

Option > Print with Paint

 

If you have it available (dependent on your Operating System), use Paint to print the pattern.

 

Set Scaling to 100%

 

If the pattern will fit (on) the shape of the selected paper, there should be little, if any, shrinkage.

 

Print - Programs_and_Methods     

 

Section: Printing with Paint

 

Example (at writing) is on Page 5 "Angel Wings_2"

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended
The "fit to page button" was on, turned it off and the pattern printed within 1/16th of actual size. Couldn't use paint because of the pdf file format the image downloaded with and because of it being an older laptop did not want to download new software to convert it.
HP Recommended

@Foxracin

 

That's why I mentioned the "fit to page" / shrink to fit -- this is easy to miss; most of the time we want stuff to "fit" on the printed page regardless of its size.

 

Document printing (pdf) can be printed in "true size" -- yes, you need to install Adobe Reader DC, which will run on any relatively recent version of Windows.  Adobe Reader DC is important to the printer's Full
Feature Software program.

 

Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit)

 

Reference:

Manage Print Output with Print Preview

 

Sections, various - including:

  • Preparation
  • PDF Files > Subsection
    • “Shrink to fit” as opposed to “Actual Size” (Adobe Reader)

 

 

Happy Printing!

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

What program are you printing the patten from? Premier + Intro - for embroidery design s

How is the printer connected (USB/ wireless/ wired/ Bluetooth)? USB
What is the Operating System of the computer?WIN 10 64 BIT
Have you tested hardware functionality (made copies) and do they work successfully? It works fine for regular text & pictures, makes copies & scans
Have you tried printing from different programs? yes, they work fine
Have you tried uninstalling and reinstalling the software? no, but this printer never has printed my designs to scale and this is the second computer system for this printer.
If you're running Windows, run the Print and Scan Doctor and include the results. I ran this a few minutes ago and everything is working perfecly
Have you completed all Windows/Mac OS Updates? yes
 

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