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HP Recommended
HP Color LaserJet 5550dn
Microsoft Windows 10 (64-bit)

For some reason my printer is printing colours slightly off from where they should be (as seen on the test print page below) this is happening with everything I am printing recently. Always the same direction and only the colours, black is where it is supposed to be. 

 

Any ideas?

 

Test Print.jpg

2 REPLIES 2
HP Recommended

You need to run a couple of full calibrations on the printer, this is done from the print quality menu on the control panel. It may take a couple of calibrations to get it to align properly. These printers use black as the base and all other colors are aligned to the black

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HP Recommended

Thanks for your response,

 

I have run about 4-5 full calibrations, unfortunately it hasn't fixed the issue.. the colours are coming out very weird as well now. 

 

Should I keep trying the calibrations? 

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